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Concern and Survey Module

Develop surveys targeted for individual donors, donor groups or donor group sponsors to ensure you are proactively collecting valuable feedback. Track and manage the feedback and concerns all through the DRM Touch Concern and Survey Module.

Features include:

  • Access to canned reports
  • Track and trend concerns to ensure improvements are being achieved
  • Escalate issues to ensure regulatory compliance and provide follow-up support to improve service
  • Easily define, deliver and analyze surveys to target groups in accordance with your organization's practices

DRM Touch Components

Contact us today to learn how to make better use of the Concern and Survey Module to automate process and improve service. Please contact us at 800.516.1804 or