DRM Touch, Complete Campaign Management
Our contact center makes over 20,000 calls a day
Schedule blood donation appointments with the Mobile Donor Portal application
Get personal with your donors Prospect Management Prospect Management Mobile Scheduling Liason Web Portal Loyalty & Reward Program Concern & Survey Campaign & Manual Dialer Online Scheduling Administrative & Reporting See more about the DRM Touch!
Recruiting Donors For Life!

Our Mission is to provide products and services that assist blood and plasma collection facilities in reaching their operational and recruitment goals, while driving down the donor acquisition cost.

Our Services

Donor Recruitment Contact Specialists

Full Service Recruitment

  • Active Donor Telerecruiting
  • Campaign Strategy Consulting
  • Inbound call services
  • Website/email responses
  • Concern Management
  • Highly Targeted Outreach
  • Sponsor Drive Calling

Special Projects Recruitment

  • Conversion Calling
  • Lapsed Calling
  • Cold Calling
  • Data Appends
  • Expansion-Cold Calling
  • "Do Not Call" Clean-Up
  • Donor Base Analysis

Innovative Products

DRM Touch, the only CRM solution you will ever need!

Manage, Track and Analyze

  • Campaign Management
  • Scheduling Management
  • Donor Survey Management
  • Donor Concern Management and Tracking
  • Donor Loyalty Program
  • Reporting and Analytics

Proud Partner of GSABC